Services - Smart Carrier

Services that power compliant communication.

Smart Carrier gives carriers, contact centers, and enterprises the tools to communicate smarter, safer, and more effectively. Five service categories. One platform. Built for scale.

Service Categories

20+

Individual Services

60+

Countries Covered

99.9%

Uptime SLA

<50ms

Median Response Time

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Built to help carriers and contact centers meet regulatory requirements and reduce exposure. These services proactively mitigate violations, fraud, and consumer complaints while supporting audit-ready operations.

Do Not Call (Federal, State & Internal)

Screen numbers against federal, state, and internal DNC registries in real time to reduce compliance risk.

Disconnect Number Check

Verify if a number is in service before dialing to avoid calling disconnected numbers.

DNO (Do Not Originate) Service

Block outbound calls from restricted or high-risk numbers before they ever leave your network.

STIR / SHAKEN

Authenticate calls and protect against spoofing with built-in attestation and verification support. You may also use your own certificate.

Advanced Voicemail Detection

Accurately distinguish humans from voicemail in real time.

Actionable data and intelligence that improve call performance and decision-making. These tools optimize when, how, and from which number calls are placed to maximize contact rates and protect reputation.

AI Numbers

Intelligently select, rotate, and manage outbound caller IDs to maximize answer rates and protect reputation.

Call Cadence

Define the ideal timing, frequency, and sequencing of calls to increase engagement while reducing complaints.

CNAM

Manage caller name delivery to ensure accurate branding and improved answer rates across supported carriers.

Enhanced Insights / LERG / LRN

Identify carrier, routing, and line type before you dial — improving compliance, routing, and performance.

Local Telephone Numbers

Establish a trusted local presence with geographic numbers across the U.S. and worldwide.

Number Health

Monitor reputation, usage patterns, spam flags, and compliance indicators across your number inventory.

Smart CallerID®

Display your verified business name on outbound calls so customers recognize who's calling and are more likely to answer

Spam & Reputation Monitoring

Detect when your numbers are labeled as spam or fraud and take action before answer rates decline.

Flexible access to local, toll-free, and international telephone numbers. Easily provision, manage, and scale number inventories to support voice and messaging use cases worldwide.

Local Telephone Numbers

Establish a trusted local presence with geographic numbers across the U.S. and worldwide.

Toll-Free Numbers

Provide customers with easy, cost-free access to your business with inbound calling and SMS support.

International Numbers

Expand globally with local, mobile, and toll-free numbers from over 60 countries worldwide.

Reliable SMS capabilities designed for enterprise-scale communications. Built-in safeguards support deliverability, compliance, and two-way engagement at any volume.

SMS

Send and receive SMS at scale with two-way messaging, A2P traffic, and compliance built in from the start.

Carrier-grade voice services that power inbound and outbound calling. Designed for high availability, security, and scalability across contact centers and service providers.

SIP Trunking & Outbound Calling

Carrier-grade SIP trunking for inbound and outbound voice traffic at any scale.

SIP Transport (Bring Your Own Carrier)

Keep your existing carrier relationships and layer SmartCarrier.io compliance and intelligence on top.

SIP Firewall & Load Balancer

Defend against fraud and attacks while ensuring high availability, redundancy, and optimal call routing.

Who This Is For

Find the servicesbuilt for your business

Carriers & Service Providers

Smart Carrier helps carriers protect their networks, enhance customer offerings, and monetize compliance and intelligence services.

Contact Centers & Dialer Platforms

Designed to improve contact rates, reduce risk, and maximize campaign performance for high-volume outbound operations.

Enterprises & High-Volume Businesses

Ideal for enterprises that rely on trusted, compliant communications with customers at scale across voice and messaging.

Not sure whereto start?

Our team can walk you through the right combination of services for your environment — whether you need a single integration or a full compliance and voice stack. No pressure, no obligation.

Talk to our team.

Tell us about your platform, your call volume, and your compliance needs — and we’ll recommend the services that make sense for you.

No obligation. Response within 1 business day.

Services that power compliant communication.

Compliance & Risk Management

Numbering Intelligence & Optimization

Numbering & Inventory Services

Messaging Services (SMS)

Voice Infrastructure & Connectivity