Dial smarter.Stay compliant. Connect more.
Smart Carrier is designed to improve contact rates, reduce compliance risk, and maximize campaign performance for high-volume inbound and outbound operations — with seamless integrations into the dialers your team already uses.
What contact centersup against
Declining Answer Rates & Spam Labels
Carriers and call-blocking apps are labeling outbound numbers as “Spam Likely” faster than ever. Once a number is flagged, answer rates collapse — and recovering that reputation takes time you don’t have mid-campaign.
Compliance Liability at Every Call
TCPA violations, DNC infractions, and disconnect number calls expose your operation to fines that can reach tens of thousands of dollars per call. Manual compliance checks can’t keep up with high-volume outbound dialing.
Fragmented Tools, Broken Workflows
Most contact centers piece together compliance, number management, and dialing from different vendors. The result is manual gaps, integration headaches, and compliance blind spots that put your campaigns — and your business — at risk.
Built for the way enterprises and contact centers operate
Platform Integrations & Automation
What sets us apartfor contact centers
Higher Contact Rates, Campaign After Campaign
AI Numbers and Spam Monitoring work together to keep your outbound caller IDs clean and effective. The result is measurably higher answer rates — not just on day one, but sustained across every campaign you run.
Compliance That Runs Itself
DNC scrubbing, disconnect checks, and opt-out enforcement all run automatically inside your call flow — no manual list cleaning, no compliance gaps between campaigns, no after-the-fact scrambling.
Works Inside Your Existing Dialer
Native Vicidial integration and an open REST API mean Smart Carrier slots into what you already use. No platform migration, no retraining your team — just smarter intelligence running inside your current workflow.
Protection Before the Call Connects
Every compliance check — DNC, Disconnect, DNO — happens in real time before a call ever connects. That’s the only way to truly protect your operation, your clients, and your reputation from violations.
Everything you need to know
Does Smart Carrier work with our existing dialer?
Most likely, yes. Smart Carrier offers native integration with Vicidial, and an open REST API that connects with virtually any dialer, CRM, or outbound platform. If you're not sure whether your platform is supported, our team can walk you through the integration options
How does real-time DNC scrubbing work at high call volumes?
Smart Carrier's DNC checks run inline with your call flow and return a decision in under 50ms — fast enough to check every number before it dials, even at thousands of calls per second. No batch delay, no manual list management between campaigns.
What happens when one of our numbers gets flagged as spam?
Spam & Reputation Monitoring alerts you the moment a number is flagged across carriers or analytics platforms. AI Numbers can automatically rotate that number out of your active pool and replace it — keeping your campaign running without manual intervention.
Can we manage compliance rules differently per campaign or client?
Yes. Compliance Profiles let you define custom rules per campaign, list, or client — including which DNC lists to check, internal suppression lists to apply, and any jurisdiction-specific requirements.
Do you support both real-time and batch list scrubbing?
Yes. Smart Carrier supports both real-time scrubbing inline with your dialer and batch uploads for cleaning entire contact lists before a campaign launches. Most operations use both — batch to pre-clean lists and real-time to catch any changes that happened after upload.
Ready to dialsmarter?
Talk to our team about connecting Smart Carrier to your dialing environment. From DNC scrubbing to AI number management to Vicidial integration — we’ll show you exactly what’s possible and how fast you can get live.
Let's talk about your campaigns.
Tell us about your dialer, your call volume, and your compliance setup. We’ll show you where Smart Carrier fits and what kind of lift you can expect on contact rates and compliance coverage.
